Terms of Service

These Terms of Service (“the Terms”) constitute an agreement governing your access and use of our online automated Digital Will product and the features that we offer (“the Services”). Please read through these terms carefully.

When we say “Company”, “we”, “our”, or “us” in this document, we are referring to Fallbacks.io.

When we say “Services”, we mean our product and features that we offer to automate your Digital Will and share your legacy with Recipients.

When we say “You”, we are referring to the people who have own an account with our Services or the people or entities listed as Recipients (beneficaries) who may create an account in the future.

We may update these Terms of Service (“the Terms”) in the future. Typically, when this happens, we will communicate it to you via email or on our website.

By accessing or using the Services, or by continuing to do so after being notified of any changes, you acknowledge that you have read, understood, and agree to be bound by the Terms of Service.

If you violate any of the Terms of Service, we may suspend or terminate your account. We strive to earn your trust by being transparent about who we are, how we operate, and always welcoming your feedback. Feel free to reach out to us anytime at support@fallbacks.io.

1. You are responsible for maintaining the security of your account and password. The Company cannot and will not be held liable for any loss or damage resulting from your failure to meet this security responsibility. We suggest you enable two-factor authentication for an extra layer of security.
2. You may not use the Services for any purpose other than setting up an automated Digital Will to share your legacy with people of the world.
3. You are responsible for all content created, uploaded and any activity that occours under your Account.
4. You must be a human who is at least 18 years old or legal entity defined and recognized by a supporting Authortity.

1. If you are using a free trial of our Services, it is really free: we do not ask you for your credit card unless you wish to subscribe to one of our paid subscription plans.
2. If you're upgrading from a free plan to a paid plan, we'll charge your card immediately, and your billing cycle will begin on the day of the upgrade. For other plan changes, whether upgrading or downgrading, the new rate will take effect starting from the next billing cycle.
3. You have the option to purchase credits that allow you to increase storage or the number of Recipients available per a specific Action.
4. All prices displayed include taxes and any additional fees. What you see is what you will pay.
5. There are no refunds.
6. We may change our pricing strategy, and any changes will be reflected in your subscription starting from the next billing cycle with notice. If you disagree with any price changes, feel free to cancel your subscription before the next billing cycle.

1. It is your responsibility to cancel your account. We provide an easy, no nonsense way of cancelling your subscription. You can freely cancel your subscription whenever you want within your Account Settings. Be sure to cancel prior to the next billing cycle to avoid any surprise charges on your credit card bill.
2. If you cancel your subscription before the next billing cycle, the Services will continue to be offered to you until the end of the current billing cycle. Afterwards, your account will be deactivated immediately and lose access to the Services that we offer. You will still be able to sign in to review your Account. After inactivity for 365 days, your Account will be scheduled to be deleted.
3. We reserve the right to suspend or terminate your Account and deny any current or future use of our Services at any time, for any reason. Suspension means that you will not be able to access your Account or any of your content for given amount of time pending review of your Account. Termination will result in the irreversible removal of access and the deletion of your Account and all of your content.
4. Verbal, physical, written, or any other form of abuse (including threats of abuse or retaliation) directed at a Company employee or officer will lead to the immediate termination of your account.

1. Your use of the Services is entirely at your own risk. We provide these Services on an “as is” and “as available” basis. We do not offer service-level agreements. We are commited to do right by you and take our uptimes and Services offered to you seriously with the upmost respect.
2. We reserve the right to temporarily disable your Account if your usage significantly exceeds the average usage of other customers. In most cases, we will contact you before taking any action. However, in rare instances where your usage could negatively impact the performance of the Service for other customers, we may take immediate action.
3. We take extensive measures to protect and secure your data, including backups, redundancies, and encryption. We enforce encryption for data transmission over the public Internet. Additionally, we provide you with the option to encrypt sensitive documents or files before uploading them to our servers, ensuring a secure end-to-end encryption process.
4. When you use our Services, you entrust us with your data. We take this extremely seriously as our sole business is built on Trust. We promise to always respect the privacy of your data and will never ever sell it to anyone. Refer to our Privacy Policy for more details.

1. All content posted on the Services must comply with U.S. copyright law.
2. Any content you create, share, or upload on our website is yours. We claim no ownership rights to any of your content.
3. We do not actively moderate the content you create, share, or upload, as we are strong advocates for privacy. However, in the event of any suspicious activity occurring on your account, we reserve the right to remove any content associated with your Account.

When you choose to use the Services offered by our Company, you Agree that we are not liable to you or Recipients for damages of any kind that result from the use of the Services, the inability to access data, or unauthorized access of your data or Account.

If you have any questions about any of these Terms, feel free to reach out to us anytime at support@fallbacks.io.